At The Bike Station, we’ve always believed that our work is defined by the people we serve - our riders, mechanics, donors, volunteers, and neighbours. So, we recently asked our community to describe us in a few words.

The results? A heartwarming reflection of everything we stand for.

Our word cloud (below) shows the words people most often use when they think of The Bike Station - and Community came out on top. Closely followed by Knowledgeable, Helpful, Accessible, and Ethical.

These words remind us that what we do goes beyond bikes. It’s about connection, care, and creating opportunities for everyone to get moving - no matter their background, ability, or experience.

Hearing words like Family, Kind, and Diverse also reaffirms our mission: to make cycling accessible, sustainable, and people-centred.

Every time you bring a bike in for repair, donate an unused one, or join a class, you help shape this community - and keep our wheels turning.

Thank you for describing us the way you do, it means the world.